New to SERU? Take a free timed SERU mock test →
New to SERU? Take a free timed SERU mock test →
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Everything you need to know about SERU, our SERU courses and your account.
SERU stands for Safety, Equality and Regulatory Understanding. It is an assessment that London private hire (PHV) driver licence applicants need to pass. It is based on the official SERU handbook published by Transport for London (TfL).
The handbook has 10 sections: London PHV Driver Licensing; Licensing Requirements for PHVs; Carrying out Private Hire Journeys; Staying Safe; Driver Behaviour; Driving and Parking in London; Safer Driving; Being Aware of Equality and Disability; Safeguarding Children and Adults at Risk; and Ridesharing — plus a glossary.
The assessment is booked through TfL as part of your PHV driver licence application. Always check the latest guidance on the official TfL website.
No. We are an independent training provider and are not affiliated with or endorsed by TfL. Our course content is based on the publicly available SERU handbook.
Every package includes all 20 full timed SERU mock tests (720 exam-style questions) and all 10 SERU section quizzes, with instant results, a review of every answer and your mock test scores saved in your dashboard.
Packages differ only by how long you have access: 1, 2, 4 or 8 weeks. SERU mock test packs are a short 30-day option.
Yes, as many times as you like during your access period.
Yes — our free SERU mock test lets you try a timed test with instant results before you buy.
Your package is active straight after payment. Log in and open My Account → SERU Mock Tests, or go to the SERU Mock Tests page, any time during your access period.
Access starts on the day you buy and lasts for the length of your package.
We accept major credit and debit cards and PayPal. All payments are processed securely.
No. It’s a one-off payment — you won’t be charged again.
Please see our refund terms or contact us if you have a problem with your purchase.
Yes. The SERU mock tests work on phones, tablets and computers, and your scores are saved to your account.
Use the “Forgot password?” link on the login page and we’ll email you a reset link.
Use our contact page or email us and we’ll reply within one working day.
Our team is happy to help.
